If the steps above for Calendar_Appointments_And_Or_Address_Book_Not_Syncing doesn't correct Appointments/Address Book synchronization you'll want to rebuild ZCB.
Hi guys, Got a strange one, users using the Cached Exchange Mode do not see any new users and have not done for a while.
I have done the Update in Exchange Manager and updated the Offline Address Book in my Outlook client (24 hours ago) and still nothing.
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The most common installation problems are due to the deviation from the step by step installation instructions outlined by the Zimbra BESConnector PDF Guide or from deviation from the installation prerequisites.
References: Currently the Zimbra Proxy server does not proxy requests on Port 7071.
Frequently users report recipients missing from the GAL. Scenario:– Recipients are not hidden from Exchange Address Lists– Recipients do show up in the “All Users” Address List– Recipients do show up when Outlook’s not in Cached Mode– Recipients resolve in Outlook Web Access Some recipients may not be included in the Offline Address Book when it is generated, for a number of reasons.
New users don’t show up in the GAL for clients using Outlook 2003 Cached Mode clients, because Outlook uses an Offline Address List (aka “Offline Address Book” or OAB), which is generated once every 24 hours by default [read previous post “New user does not show up in GAL“] In this case there are who did show up in the GAL earlier but have disappeared now.
To make new users show up in the GAL immediately, you can force a rebuild of the OAB.
Once the OAB is rebuilt (may take longer in larger organizations), users must download the OAB in Outlook.